Memphis Audio Amplifiers are renowned for their power and performance, but understanding your warranty is crucial for peace of mind. This guide breaks down the Memphis Audio amp warranty, covering what’s included, excluded, and how to get service.
What Does the Memphis Audio Amp Warranty Cover?
Memphis Audio warrants its amplifiers against defects in materials and workmanship. This means if your amp malfunctions due to a manufacturing flaw, Memphis Audio will repair or replace it. The length of the warranty depends on the specific Memphis audio amp model and where you purchased it. Authorized Memphis Audio dealers often offer extended warranties, especially when installation is done professionally using recommended amplifier kits and Memphis Connection products.
Exclusions: What’s Not Covered by Your Memphis Audio Amp Warranty?
Several situations void your Memphis audio amp warranty. These generally include damage caused by external factors or improper use. Here’s a breakdown of common exclusions:
- Improper Installation: Incorrect wiring, inadequate power supply, or other installation errors are not covered. Professional installation by an authorized Memphis Audio dealer is highly recommended.
- Environmental Damage: Exposure to moisture, extreme temperatures, chemical cleaners, or UV radiation can damage your amp and void the warranty.
- Misuse and Abuse: Negligence, misuse, accidents, or abuse will void the warranty. This includes repeatedly returning the amp for the same issue.
- Unauthorized Repairs: Attempting to repair the amp yourself or having it serviced by someone other than an authorized Memphis Audio technician will void the warranty.
- Tampered Serial Numbers: Altering or removing the serial number from your Memphis audio amp invalidates the warranty.
- Cosmetic Damage: Scratches, dents, or other cosmetic damage are not covered.
- Subsequent Damage: The warranty does not cover damage to other components caused by a faulty amp.
- Freight and Shipping: Shipping costs associated with warranty service are typically the responsibility of the purchaser.
How to Obtain Warranty Service for Your Memphis Audio Amp
If your Memphis audio amp malfunctions, contact an authorized Memphis Audio dealer or Memphis Audio directly. You will likely need a return authorization (RA) number before sending the amp in for service. Be sure to retain your proof of purchase and carefully package the amp to prevent shipping damage. You can contact Memphis Audio through:
- Customer Service: 800.489.2300
- Technical Support: 800.903.6979
- Email: [email protected]
Protecting Your Investment: Memphis Audio Amp Warranty
Registering your Memphis audio amp and retaining your proof of purchase is crucial. Proper installation by a certified professional using recommended components can also extend your warranty coverage. By understanding your warranty and taking preventative measures, you can ensure your Memphis audio amp provides years of powerful performance. Always consult your specific warranty documentation and contact Memphis Audio or an authorized dealer with any questions.
