Turbocharging your air-cooled VW can significantly enhance performance. However, understanding the warranty, exchange, and return policies associated with your Air Cooled Vw Turbo Kit is crucial for a smooth experience. This article outlines the policies of SPA Turbo regarding their air cooled VW turbo kits and related components.
SPA Turbo Warranty for Air Cooled VW Turbo Kits
SPA Turbo offers a comprehensive one-year, unlimited mileage warranty on all air cooled VW turbo kit parts, unless stated otherwise. This warranty demonstrates their commitment to providing high-quality components for your VW. While rare, manufacturer defects can occur. If you encounter a defect covered by the warranty, SPA Turbo provides several options for hassle-free warranty service, including sending a replacement part. The warranty covers parts replacement but does not include labor costs associated with repair or installation.
Warranty Service Options for Your Air Cooled VW Turbo Kit
Typically, you have two options for warranty service on your air cooled VW turbo kit:
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Return for Replacement: You can return the defective part to SPA Turbo for a direct replacement.
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Advance Replacement with Deposit: You can opt for an advance replacement by paying a deposit. Upon returning the defective part, your deposit will be refunded.
SPA Turbo covers shipping costs within the continental USA for both options. Remember to provide your contact information (phone number and email address) so their technicians can assist you with troubleshooting or replacement arrangements.
Making a Warranty Claim for Your Air Cooled VW Turbo Kit
If you experience issues with your air cooled VW turbo kit, you’ll need to file a warranty claim. For uninstalled parts, contact SPA Turbo directly to order the correct components. If the part has been installed, you must email the following information to [email protected] before a replacement can be shipped:
- Cover Letter: Include your name, invoice number, a description of the problem, and the shipping address if different from the original order.
- Documentation: Provide clear pictures and a detailed description of the problem, specifying the engine the part was installed on. This information will help SPA Turbo diagnose the issue accurately.
Detailed Warranty Terms and Conditions for Air Cooled VW Turbo Kits
SPA Turbo warrants all automotive parts, including those in their air cooled VW turbo kits, to be free from defects in material and workmanship for the duration specified on your invoice, starting from the date of purchase. This warranty is valid only if the installation instructions are followed precisely. If instructions are unavailable, a licensed mechanic should perform the installation. The warranty covers repair or replacement of the defective part but explicitly excludes labor costs, time, rental expenses, and any other parts not purchased from SPA Turbo.
The warranty applies solely to the original purchaser and is void if the part is damaged due to abuse, misuse, accidents, neglect, alteration, unauthorized repairs, or improper installation. In case of a defect, return the part prepaid along with the original invoice. SPA Turbo will then, at their discretion, repair or replace the part and return it to you prepaid. This warranty is exclusive and replaces all other warranties, expressed or implied, including any implied warranties of merchantability or fitness for a particular purpose. SPA Turbo disclaims liability for incidental and consequential damages caused by the sold auto part.
Exchange and Return Policies for Air Cooled VW Turbo Kits
If you need to exchange a qualifying item for a different size or color, contact SPA Turbo through [email protected]. Items without an exchange option or received as gifts require returning the original item and placing a new order. If the exchanged item costs less than the original purchase, you will receive a refund for the difference.
You can return items within 30 days of order. Provide the tracking number to SPA Turbo so they can notify their fulfillment center. Refunds are processed within two business days of receiving the returned item, and the amount will appear in your account within 3-5 business days. Return shipping costs are your responsibility. For defective, damaged, or incorrect items, contact SPA Turbo before shipping.
This comprehensive overview of SPA Turbo’s policies provides clarity for customers purchasing an air cooled VW turbo kit. Understanding these policies ensures a confident and informed purchase decision.
