So, you’re looking to buy a car scanner and considering Car Scanner ELM OBD2? That’s a smart move! It’s a powerful tool for diagnosing your vehicle’s health right from your smartphone. However, before you finalize your purchase, it’s crucial to understand how licenses work across different app platforms. This guide will clarify the license system for Car Scanner ELM OBD2, ensuring you make the right purchase and avoid any confusion.
Car Scanner ELM OBD2 is available on three major app stores, each offering a distinct version of the application. Think of them as separate products, each with its own licensing agreement:
- Car Scanner ELM OBD2 for Google Play: This version is for Android devices and is purchased through the Google Play Store.
- Car Scanner ELM OBD2 for Apple App Store: This version is designed for iPhones and iPads and is bought via the Apple App Store.
- Car Scanner ELM OBD2 for Huawei AppGallery: This version is for Huawei devices and is acquired through the Huawei AppGallery.
Alt text: Car Scanner ELM OBD2 app logos displayed for Google Play Store, Apple App Store, and Huawei AppGallery, illustrating app availability across different platforms.
The key takeaway is that licenses are platform-specific and non-transferable. When you buy a car scanner license within an app store, you are agreeing to the terms of that specific store. These app stores act as the gatekeepers for license validation. They verify and activate your license, ensuring copyright protection. Therefore, a license purchased on one platform cannot be used on another.
Why Can’t I Transfer My Car Scanner License Between App Stores?
Imagine buying a movie on Blu-ray. You can’t take that Blu-ray disc and expect it to play on a DVD player, right? Similarly, app store licenses are designed to work within their own ecosystems.
- Google Play Store Purchases: If you Buy Car Scanner access through Google Play, your license is exclusively valid for the Car Scanner ELM OBD2 version downloaded from Google Play, and only on devices with Google Play Services. You cannot use this license for the Apple App Store or Huawei AppGallery versions.
- Huawei AppGallery Purchases: A license purchased from the Huawei AppGallery is restricted to the Car Scanner ELM OBD2 version from their store and devices with Huawei AppGallery. It won’t work on Google Play or Apple App Store versions.
- Apple App Store Purchases: Licenses from the Apple App Store are solely for the Car Scanner ELM OBD2 version from the App Store and Apple devices. They are not compatible with Google Play or Huawei AppGallery versions.
This platform-specific licensing is a standard practice for digital purchases across all app stores and is not unique to Car Scanner ELM OBD2.
Frequently Asked Questions About Car Scanner Licenses
Let’s address some common questions users have about managing their Car Scanner licenses:
1. Lost Account or Switched Accounts?
Unfortunately, purchases are tied to your app store account. If you lose access to the account you used to buy car scanner Pro features, you lose access to those purchases. Developers have no technical means to transfer purchases between accounts. Your best course of action is to contact the respective app store support (Google Play, Apple App Store, or Huawei AppGallery) to recover your account access.
2. New Phone, Different App Store?
Changed phones and now using a different app store ecosystem? You cannot transfer your existing license to a different app store. The license remains with the app store where you initially made the purchase.
You have two main options:
- Reinstall the Original App Store (If Possible): In some cases, you can install the app store from your previous phone onto your new one. For instance, Huawei AppGallery can often be installed on Android phones. Similarly, Google Play Services can sometimes be installed on phones lacking Google Play. If you can reinstall the original app store and access your account, you may be able to restore your purchase.
- New Purchase: The simplest solution is to buy car scanner Pro features again through the app store on your new phone.
3. Don’t Remember Where You Purchased?
If you’re unsure which app store you used, consider these points:
- iPhone/iPad Users: Purchases are exclusively through the Apple App Store. Ensure you’re logged in with the same Apple ID in your device settings and tap “Restore Purchases” within the app.
- Android Users: You likely purchased through Google Play or Huawei AppGallery. Check both. Try restoring purchases in the Google Play version first, and if that doesn’t work, try the Huawei AppGallery version.
4. Restoring Google Play Purchases
To restore your Google Play Car Scanner purchase:
- Use the same Google account you used for the initial purchase.
- Install Car Scanner ELM OBD2 from the Google Play Store.
The Pro version should activate automatically. If not, tap “Restore Purchases” in the app’s purchase screen. If issues persist, consider these troubleshooting steps:
- Multiple Google Accounts: Log out of all Google accounts on your device except the one used for the purchase. Restore the Pro version, then log back into your other accounts.
- Internet Connection Issues: Disable firewalls or anything that might block internet access. A VPN can sometimes help (Windscribe with a Romanian server is suggested).
- Incorrect Date/Time: Verify your device’s date, time, and time zone are accurate.
- Enable Experimental Features: In Car Scanner settings, go to “Information” and enable “Show experimental features.”
- Clear Cache: Clear the cache for Google Play Store, Google Play Services, and Car Scanner in your Android settings (Applications -> App -> Storage -> Clear Cache).
- Restart Your Phone: A simple restart can often resolve temporary glitches.
- Reinstall the App: Uninstall and reinstall Car Scanner from Google Play.
- Clear Google Play Cache: Try clearing the Google Play cache again.
If restoration still fails, contact support and provide your Google Play order number (starts with “GPA,” found in your purchase confirmation email) and a screenshot of any error message.
5. Restoring Huawei AppGallery Purchases
For Huawei AppGallery purchases:
- Install Huawei AppGallery on your device.
- Log in to your Huawei AppGallery account.
- Install Car Scanner ELM OBD2 from the AppGallery (uninstall any versions from other sources first).
The Pro version should activate automatically, or you can use the “Restore Purchases” button in the app.
6. Restoring Apple App Store Purchases
To restore your Apple App Store purchase:
- Ensure you are logged into the same Apple ID in your App Store settings on your iPhone/iPad.
- Install Car Scanner ELM OBD2 from the App Store.
The Pro version should activate automatically, or use the “Restore Purchases” button in the app.
7. Pro Version Switched Back to Free Mode?
If you previously had the Pro version and it reverted to free mode, you likely purchased a subscription with a time limit that has expired. Subscriptions usually auto-renew, but renewal fails if the app store cannot process the payment. Check your subscription status in your app store account settings.
8. Android 5.0-7.1.1 “No Connection” Error
For users on older Android versions (5.0-7.1.1) encountering a “No connection” error on the purchase screen, this is often due to expired certificates. Refer to this step-by-step guide to fix this certificate issue.
9. Still Having Trouble?
If you are experiencing issues not covered here, please provide detailed information about the problem you are facing. Vague descriptions like “I can’t do ANYTHING!” make it difficult to provide effective support. Be specific about what you are trying to do, what is happening, and any error messages you see. The more details you provide, the better we can assist you in resolving your issue and getting you back to using your car scanner effectively.
By understanding these platform-specific license details, you can confidently buy car scanner access and enjoy the full features of Car Scanner ELM OBD2 on your chosen device.
