Finding the right Canon Scanner Customer Care Toll Free Number can be tricky. Canon’s initial setup guide, found at ij.start.canon, doesn’t directly provide a phone number. This guide is designed for global use and directs users to online resources for common issues.
However, reaching Canon’s customer support is still possible. Navigate to the official Canon USA support website (https://www.usa.canon.com/contact-us/support) for assistance. Locate the prominent “CLICK HERE FOR SUPPORT NUMBERS BY GROUP” button and click to reveal a list of contact numbers.
The general Canon customer care toll free number is commonly 800-652-2666. For PIXMA printer support, registering for a My Canon Account is required before contacting support. This account allows Canon to verify warranty information and provide tailored assistance. Creating a My Canon account can be done at canon.us/account or https://myprofile.americas.canon.com/us/signin. Your account will display support entitlements and any applicable fees.
While most support is covered under warranty, out-of-warranty assistance may incur a fee, typically capped at $19.99. This fee must be paid online prior to receiving phone support; agents cannot process payments over the phone.
Canon’s support often involves remote assistance sessions. During these sessions, agents will request your permission to access your device remotely. They operate with full transparency, allowing you to observe their actions and providing explanations for each step. This approach ensures you understand the troubleshooting process and empowers you to resolve similar issues independently in the future.
By following these steps, you can effectively connect with Canon’s customer care and receive the necessary support for your scanner. Remember to have your product information ready when contacting support to expedite the process.
